Terms and Conditions for self-catering properties. Please read carefully.
Ardtornish Estate Self-Catering Properties are available for let all year round. When you book a property at Ardtornish you are signing a contract. Bookings are accepted subject to the following conditions.
Bookings are from 16:00 on the day of arrival to 10:00 on the day of departure. Prices quoted include VAT at the prevailing rate. We do not operate a formal check in process. The key to your booked holiday property will be in the front door on the day of your arrival.
A contract shall come into existence only if and when we accepted the booking by email or post. Bookings will be confirmed by us by email or post upon receipt of 50% of the accommodation rental. You will then become responsible for paying the total price of the booking. The deposit is non-refundable in any circumstance.
Online Booking Contract
When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent to you by post or email.
Payment of Balance
The balance of 50% plus any additional charges are due for payment by credit card, cheque or bank transfer no less than 14 days before your booking commencement date. Any charges accrued during your stay are payable prior to departure.
So long as written notice of cancellation is received not less than 8 weeks before the booking commencement date, you will not be liable to pay any outstanding balance. However, if cancellation is notified within 8 weeks of the holiday commencement date, you will be liable to pay the full balance unless we are successful in re-letting the holiday. Notification should be made in the first instance by email and confirmed by first class post to Ardtornish Estate Office, Morvern, by Oban, Argyll, Scotland, PA80 5UZ. We will confirm receipt of all cancellations by email or post.
Should the property not be available due to circumstances beyond our control (for example fire, theft or damage) we will do our best but cannot guarantee to provide alternative accommodation. In this circumstance all sums will be returned to you in full but you will have no claim against us.
The property may not be sub-let.
Under no circumstances may more than the maximum number of persons, as stated on our website, occupy the property. We reserve the right to cancel the booking, without notice or a refund of sums paid, should this condition not be observed.
We reserve the right to revoke any bookings from any parties which may in our opinion (and at our sole discretion) be unsuitable for the property concerned. In this case, all sums paid will be refunded in full.
Upon departure you are obliged to leave everything in a clean and tidy condition. You are requested not to wear outdoor boots or shoes in the property. We reserve the right to issue an additional and minimum invoice to the value of £50 if we consider that the property has been left in an unacceptably dirty condition.
An inventory of the contents of each property will be taken at the beginning and end of each booking period. We reserve the right to require you to pay for any articles found to be missing or broken.
If any damage is caused directly or indirectly to the buildings, fixtures, fittings, grounds or boats through your misuse or negligence we will require you to pay for all restoration and / or repairs that we consider necessary.
Ardtornish Estate will not be responsible for any loss or damage to any belongings, or any injuries sustained by you or any other member of your party during your stay.
Smoking is not permitted in any of our properties. If smoking outdoors, please ensure that cigarettes are properly extinguished and disposed of carefully.
Litter must always be placed in the refuse bins provided. For your convenience and in line with our green policies, recycling bins are provided for your use.
Any items of personal effects left in the property on departure will be kept in our lost property for a period of up to three months. Items not claimed within this period will be disposed of.
Dogs are permitted by prior arrangement at our discretion and at a charge of £20 per dog per week. Other pets are not allowed. Dogs are not allowed on the furniture. We require you to keep your dog under control at all times and to remove all faeces from the garden of the property. Dogs must be kept off of the main lawn of Ardtornish House at all times.
No unauthorized shooting is permitted at any time.
Fishing will be undertaken in a sportsmanlike manner and in accordance with best practice. Only individuals with a valid fishing permit will be entitled to fish on the Estate. Fishing Permits are available from the Information Centre.
All stalking on Ardtornish Estate is carried out in accordance with current legislation and follows the principles of best practice. The Head Stalker retains the right to terminate any individual’s stalking holiday following any acts of gross misconduct and his decision is final.
The information given on our web site is given in good faith. We reserve the right to make changes at our discretion.